At Syrris, we believe that our existing customers are vital to our continued success. Creating and maintaining happiness with our customers across the world is the most important part of our business.
Our global customer support team is built on a foundation of scientific and product knowledge from passionate, motivated individuals. We assist our customers – new and old – with technical advice, troubleshooting, and product usage guidance. This ensures they get the absolute best from their Syrris products.
Global support team
Giving you the help you need, when you need it, wherever you are
High Net Promotor Score (NPS)
Our NPS score of over 60 shows how happy our customers are with the support they receive
Support from the experts
Friendly support team with a strong foundation of scientific and product knowledge
The Support Team
Phil Podmore, Head of Support
At our core, we are all about our customers, our team and our products. Our global support team helped 570 customers in the last 12 months, and our Net Promotor Score (NPS) of over 60 demonstrates how happy our customers are with the support they receive.”